FAQ's
Frequently Asked Questions
How do I search for a specific product?
Use the search bar and enter keywords such as lehenga, saree, gown, colour, occasion or collection name. You can also browse through collection filters.
How do I know if a product is in stock?
Products shown online are generally available subject to size and colour. If you need confirmation before ordering, WhatsApp our stylist team.
Which size should I choose?
Use the size chart as a guide. If you are between sizes or ordering a structured silhouette, contact our team before checkout.
Can I place an order by email or WhatsApp?
Yes. You can write to orders@neetalulla.com or WhatsApp +91 97694 25750 for styling, sizing, delivery or payment support.
How long does shipping take?
Ready-to-ship products are dispatched based on availability and order verification. Made-to-order couture can take approximately 7 to 8 weeks depending on the garment.
Do you accept returns?
Couture and customised pieces are made specifically for each client and are generally not eligible for return. Please review the return policy or contact support before purchasing.